Dreamin' Girls

この前の記事の続きです。

まさかの３通目・・・？からです。

-------
＜サポートからの３通目＞
Subject: [01106*01] ??????????????????

??????????????????.

???????: 01106*01
????:
???: Reactivate an old Account
??????: Information Requested
Hello （私のアバター名）,

Thanks for your quick reply.

Please attach a second ID for us to match with the first one.

We appreciate your understanding.

Kind regards

ChrisP Scout
Linden Lab Support Agent


????????????????????????????????????????????? :
https://secondlife.com/my/support/?caseID=01106*01

--------

え？まさかのセカンドID？

運転免許証だけじゃだめ？



その他には保険証しか持ってないよぉ・・・。
そんな事を愚痴りながら、保険証の写真も撮ることになる。

----------
＜３通目への返信＞
Because my certificate has the medical insurance proof of
Japan besides the driver's license of Japan a little while
ago, I will append it.

（※このときに日本の健康保険証の画像を添付）
--------

＜サポートからの４通目・これは重複で送ってしまった案件の番号となってました＞

Subject: [01106*50] ??????????????????


??????????????????.

???????: 01106*50
????:
???: Reactivate an old Account
??????: Waiting for Customer Acceptance
Dear （私のアバター名）,

It appears this account has been canceled due to delinquency. However I
would be happy to reactivate your account for you. Before doing so however I
must first ensure that I am indeed reactivating for the account owner. To do
that I will ask a few security questions. The answers provided will be
verified against the details on the account, and if at least 3 of them check
out I will reactivate the account for you. You will still owe the amount due
after reactivation.

What is your date of birth?

How much L$ is on the account?

What is the last 4 digits of the credit card attached to your account?

Can you name at least 3 friends on your friends list?

What is the amount in US$ of the last successful transaction you had with
us?

If you don't pay off the balance due after reactivation the account will
surely be placed on hold after a certain amount of time and then canceled
again after further time has passed.

If the information provided does not check out you may need to form of
government issued identification. If the identification sent does not match the
details on the account you may be asked to submit another.

Regards,
DeanT Scout
Linden Lab

??????? （私のアバター名、苗字のみ）

?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
3 ?????? ????????????????????????????????????????

????????????????

????? L$ ??????????

?????????????????????? ??????? 4 ?????????

??????????????? 3 ??????????????????

?????????????????????? US ???????????

???????????????????????????????????????????????????????????????????????????????

????????????????????????????????????????? id
?????????????????????????????????????

??????
????? deanT ????
??????


????????????????????????????????????????????? :
https://secondlife.com/my/support/?caseID=01106*50

(????????????????????????????? Secondlife.com ???????????: )

------

え？まさかの同じような質問？
どうして・・・？

とりあえず、素直に答えます。

------
＜４通目への返信＞

What is your date of birth?

answer:June **, 19**(Man who is operating account),It is
the mark of Japan '
昭和**年6月**日'.


How much L$ is on the account?

answer:It thinks by certainty 3000L$ it though having
logged in the Second Life at the end doesn't remember
because half a year is before.
（半年ぐらい前の記憶だったから忘れたけど、そんなもんかなー？実際は全然違っててその５倍ぐらいあってびっくりしたがw）

What is the last 4 digits of the credit card attached to
your account?

answer:（古いクレカの下４桁）(The card cannot be used ..one.. now at that
time. I have the intention to pay US$ 22.50 with a new
credit card. )
As for four last digits of a new credit card, it is
scheduled to make it to the one of JCB by （現在使えるクレカの下４桁）.



Can you name at least 3 friends on your friends list?

answer:（覚えている限りの友人名、というより家族名義の１通目への返事と同じアバター名）


What is the amount in US$ of the last successful
transaction you had with
us?

answer:I think the residual quantity of the US dollar to
be hardly.

------
＜サポートからの５通目＞
Subject: [01106*50] ??????????????????

??????????????????.

???????: 01106*50
????:
???: Reactivate an old Account
??????: Waiting for Customer Acceptance
Dear （私のアバター名）,

I apologize but the information you provided does not match the information
on the account. However I can see that you already have another case on
this that is still open and has your identification already attached to it. As
such I will be closing this duplicate case and noting on the other case
about this duplicate one. Please await an answer to case 01106*01.

Regards,
DeanT Scout
Linden Lab


????????????????????????????????????????????? :
https://secondlife.com/my/support/?caseID=01106*50

---------

どうやらサポートが気付いたようです。
・・・私が同じような案件を２件チケットで切っていたことを。

つまり、*01のほうの問題がすんでないから、*50のほうは強制的に終了させていただきます、っていきなりの終了宣言？

これはやばいかも・・・？？？

-----
＜私の５回目の返信＞

Re: [01106*01] ??????????????????
（件名を手動で最初の案件の番号へ戻す）

It is not possible to pay the remainder like being vague
information because log in cannot be done to the user page
though it offered here when it remembers before half a
year. My best regards because it is possible to pay the
remainder if log in can be allowed to be good to the user
page I.

--------

何とか必死に、マイページにアクセスさせてください。
そうしないと、残金払えないから、何とかしてください。という意味合いのメールを送ってみる。

しかし、ここから２４時間以上放置されて不安になる・・・。

そして、２８時間後（最初の自動受信メールから３日後）最後のメールがきました。

------

＜サポートからの最後のメール＞

Subject: [01106*01] ??????????????????

??????????????????.

???????: 01106*01
????:
???: Reactivate an old Account
??????: Waiting for Customer Acceptance
（私の本名）,

Thank you for sending your identification documents.

I have updated your account information.

I have reactivated your account.

Please update your billing information and pay your outstanding balance.

After you have paid your balance, your account will be fully reactivated.

Thank you for contacting Linden Lab Support.

RajayS Scout


????????????????????????????????????????????? :
https://secondlife.com/my/support/?caseID=01106*01

(????????????????????????????? Secondlife.com ???????????: )

------

この後、マイページへアクセスする、
ようやく・・・成功しました！

即、クレカ情報の変更と、支払手続きを済ませました。